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Take a deep dive into audiovisual news articles written by the industry’s most knowledgeable and passionate audiovisual experts.

How Does Software as a Service Work? How Does Software as a Service Work?

Let Your SaaS Provider Privately Host Your AV Software

Whether you’re an IT manager or an AV integrator working with corporate businesses, you’ve surely noticed that software as a service (SaaS) is more in demand than ever. In the past seven years, the SaaS industry has grown by 500%. And today, organizations with more than 1,000 employees will routinely use more than 150 SaaS applications. 

To use the majority of AV software products, you need to host them. Off-the-shelf software solutions like Slack and Google Workspace are easy to implement, but they don’t leave room for customized accounts, and if you run into any issues, you’ll have little support. 

An alternative is to privately host your software with SaaS. Cloud hosting requires servers and maintenance that is out of scope for most AV integrators. But luckily, a managed service provider like Level 3 Audiovisual can supply your business with privately managed SaaS. You’ll still access the software through a web browser, but the infrastructure and applications are privately operated and hosted. 

Read on to learn how SaaS will work for your business and make your software experience simpler, more secure, and cost-effective.

How Managed Services Can Assist in a Supply-Chain Challenged World How Managed Services Can Assist in a Supply-Chain Challenged World

Using Commodity Hardware and Software Solutions to Provide Specialized Solutions

Once a term previously only used in business and production discussions, it seems that everyone is now acutely aware of the global supply chain. The pandemic shutdowns caused production and logistical disruptions usually only seen in wartime situations. While everyone has heard of automobile production slowdowns due to a critical shortage of specialty semiconductor chips, those in the AV and IT spaces also know it’s affected AV systems that don’t get as much attention as automobiles. 

What does this mean? Just like Ford cars sitting in vast lots waiting for chips that enable them to work, specialty AV solutions have also experienced production and availability delays. Whether it's room control systems or integrated AV soundbar solutions for meeting rooms, the deployment of video conferencing and collaboration solutions is challenged in many organizations. 

As workforces return to offices, this presents more of a challenge. With hybrid work environments, the need to reimagine communication and collaboration between in-office and remote workers is even more important, yet the latest technology that facilitates it is not readily available. 

Fortunately, there are alternatives. While there’s no substitute for the specialized chipsets that provide critical functionality that make cars run, there are solutions to integrate software with commodity hardware to provide the missing pieces in the deployment of communication and collaboration solutions. Let’s explore how a managed services model can help your Scottsdale, AZ organization meet its hybrid workforce technology challenges.

Unsure How to Conduct Hybrid Meetings? Time for a New AV Design Unsure How to Conduct Hybrid Meetings? Time for a New AV Design

Bridge the Gap Between Remote and In-Person Participants

Virtual meetings are straightforward enough when everyone participates over video. People join individually from their laptops or computers, and we see each other in small squares on a grid. 

But now that companies are making the move to return to the office (“RTO”), video meetings are presenting new challenges. Some of us may be together in the conference room but are joined by remote participants over platforms like Zoom and Teams. 

At the table, people have the advantage of proximity to pick up body language and spur-of-the-moment conversations. Over video, remote participants may struggle to hear or see what’s going on, and their ideas may not be heard, either. 

How can we ensure the “new normal” of hybrid communication doesn’t create new problems? With an intentional AV design, we build conference room systems that address these issues and make meetings a seamless experience for all. 

Keep reading to see how Level 3 Audiovisual enhances hybrid conferencing for businesses worldwide.

New Use Cases for Healthcare Simulation, Part 5: Veterinary Training New Use Cases for Healthcare Simulation, Part 5: Veterinary Training

Simulation Training Labs Are Just as Useful for the Unique and Varied World of Animal Healthcare

Up until now, we’ve discussed several applications of our SimStation healthcare simulation solution in medical, nursing, emergency response, and police environments.  Of course, the common thread across these is that they are dealing with human behavior and physiology. This time, we’re going to explore the advantages of simulation for medical training for veterinary doctors, technicians, and nurses. The benefits of simulation solutions in veterinary medicine are similar to those for human medicine, and simulation allows for professionals to gain experience without harming live animals – after all, they can’t communicate what ails them.

Unlike working on humans, veterinary professionals will work on a wide variety of species, from typical household pets to birds, reptiles, farm animals, and even wildlife. Veterinary simulation labs can accelerate knowledge and decrease the anxiety of learning and working with different physiology and anatomy.

The Qualiverse - Intelligibility The Qualiverse - Intelligibility

I have been accused of “not listening” to my wife many times in the past. I should preface this by saying that I love my wife dearly, and on date nights or after the kids go to sleep, I am very attentive. However, there are times during the weekends where I am upstairs listening to a podcast, the kids are fighting about what to have for lunch, there is background music playing downstairs, and my wife picks THAT time to ask me, from all the way downstairs and at a whisper (probably), to take the trash out.

Fast forward an hour: the trash had not been taken out.

My wife argues that I wasn’t listening. I argue that her public address system did not have adequate intelligibility. That didn’t go over well, but the science was on my side!

Create More Equitable Zoom Room Experiences with Smart Gallery Create More Equitable Zoom Room Experiences with Smart Gallery

Zoom Rooms Smart Gallery Lets Everyone Enjoy More Participatory Meetings

The past two-plus years of the pandemic brought Zoom meetings into the modern lexicon. As work went remote in companies small and large, video conferencing became the go-to approach for meetings and interaction. Zoom is not the only video conferencing and collaboration solution, but its ease of use made it the standard for many organizations.

Can You Hear Me Now? The Importance of Conference Room Audio Can You Hear Me Now? The Importance of Conference Room Audio

Hearing is Understanding

It wasn’t too long ago that conference room audio consisted of a lowly speakerphone. In the U.S., some of the first speakerphones were speaker add-ons to the ubiquitous Bell system phones in executive offices and boardrooms. In the 1980s and 1990s,  Polycom’s (Poly today) popular Soundstation speakerphones did much to diminish the use of the phrase “can you hear me now” at the start of every conference call.

Audio is still critically important in today’s age of video conferencing, hybrid workplaces, and fully remote teams. For individuals working on a laptop or even a smartphone, being heard is not problematic with the ever-higher quality of microphones in these devices and software DSP that can mitigate ambient noise. In a small huddle room, all-in-one devices like a Poly soundbar with a camera and microphone employ beam-forming microphones that do a reasonably good job capturing a small group. However, put a large group of people in a conference room, and the auditory challenges increase significantly.

Let’s take a closer look below at some of the issues and ways to improve sound quality and intelligibility in conference room audio-video systems.

Integrating Unified Communications Solutions with Legacy Systems: Is It Worth It?  Integrating Unified Communications Solutions with Legacy Systems: Is It Worth It?

It’s Complicated.

Many companies have adopted a new breed of unified communications solutions like Slack, Microsoft Teams, Zoom, Google Workspace, and others. The reasons are straightforward – these platforms put all the necessary forms of collaboration and communication under one roof with excellent integration. Voice, messaging, videoconferencing, online meetings, document sharing, and mobile applications are all within a common interface with one login credential and strong administrative features for the organization.

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