Did you know that more than 90% of employees use streaming services daily and nearly everyone interacts with voice assistants or video calls at home? Those habits are shaping what they expect in the workplace.

Imagine this: At home, your employees can stream a 4K movie with a voice command, hop on FaceTime in seconds, and control their entire environment with a smartphone. But when they walk into your conference room, they’re fumbling with remotes, adapters, and a dozen logins just to start a meeting.

That disconnect isn’t just frustrating, it’s reshaping the future of commercial AV. Today’s workforce, students, and customers don’t separate their personal tech experiences from their professional ones. If Netflix can deliver instant, seamless, and beautiful user experiences, why can’t your workplace or campus?

This shift in consumer expectation is driving some of the most important AV trends we’re seeing today. And for organizations willing to embrace it, the payoff goes far beyond convenience, it’s about ROI, competitive advantage, and reimagining how people connect in your spaces.

You walk into a high-stakes boardroom presentation. Half the team joins remotely, the in-room screen flickers, and the audio delays by two seconds. The CTO winces at the lag. The CIO shakes their head, knowing this wasn’t the first time. You’re not alone.

For many enterprise organizations, AV systems have long been treated as isolated upgrades or departmental whims. But in today’s world of hybrid collaboration, global teams, and unified communication, disjointed AV strategies are no longer sustainable. Worse, they can become a competitive liability. The challenge? Bridging the divide between tech innovation and IT infrastructure and aligning those priorities through standardization and long-term strategy.

This is where forward-thinking CIOs and CTOs have an opportunity to shine together.

What’s an AV manager’s worst nightmare? If you’re responsible for your company's AV systems, you likely have a few stories to insert here. But perhaps nothing is worse than incurring the wrath of your CEO and executive team. Imagine a video conference that went south because the camera stopped working. Or the audio stopped working or experienced constant dropouts. The meetings in your boardroom are high-profile and involve people who are highly paid for their time, so any glitches in the AV setup are magnified at this level. Having a boardroom that experiences sporadic problems is a sure way to make the responsible manager fear for their job security. 

How do you ensure the reliability and robustness of the boardroom technology in your Phoenix, AZ, company? Please keep reading below for our take.