To improve service delivery and operational efficiency, a town, home to a quarter-million people, in Arizona collaborated with Level 3 Audiovisual, a leading AV systems integrator, to overhaul the technology in its municipal council chambers. The project reflects many of the universal challenges that government entities face due to outdated AV technology, including service delivery delays, hindered collaboration, and security vulnerabilities.

With over half a million residents, a city recognized for its modernity and rapid growth has made substantial investments in technology to enhance citizen services. However, public safety officials pinpointed a critical issue: the existence of fragmented technology and disconnected data systems across various departments. To address this challenge, Level 3 Audiovisual was engaged to develop an advanced Real-Time Crime Center (RTCC). This center seamlessly integrates essential systems into one efficient facility, thereby enhancing operations and public safety. 

Organizations seeking audiovisual systems typically start by issuing a request for proposals (RFP). However, these RFPs often lack preliminary designs, leading to inconsistent and incompatible project bids. Level 3 Audiovisual addresses this issue through comprehensive design-build partnerships, ensuring clarity, coherence, efficiency, and effectiveness, ultimately enhancing the quality of the delivered project. 

The explosion of remote work and videoconferencing is overwhelming IT departments and imposing significant costs on businesses in terms of lost productivity. Level 3 Audiovisual offers a solution to the challenges of AV and IT convergence through its comprehensive support services. These services are anchored on AV Device Monitoring and Secure Remote Access, facilitated by its advanced Network Operations Center. They are further reinforced by expert systems engineers and a global network of certified technicians. 

As companies permanently adopt remote work models that rely on virtual meetings, they face challenges in ensuring quality interaction that fosters productivity and allows equitable participation. Level 3 Audiovisual, a leading AV systems integrator, says that technology breakthroughs that enable automated camera switching provide a solution that enhances efficiency and elevates the user experience in remote meetings.

The Town of Gilbert, home to a quarter-million people in the Phoenix metropolitan area, hired Level 3 Audiovisual for a single project in 2016. Nearly eight years later, that contract has grown into a thriving partnership that has helped the town address a multitude of challenges, highlighting the benefits that a strategic partner relationship can provide.

Rising threats from natural disasters and cybercrime drive businesses and governments to develop specialized control rooms to monitor and respond to these crises. Level 3 Audiovisual, a leading AV systems integrator with extensive experience designing and deploying operations centers, provides valuable guidance to organizations regarding the intricacies and common misconceptions surrounding control room integrations.

The foundational shift to remote work has been well documented, but a related paradigm shift has been less visible. Level 3 Audiovisual reports that as companies are forced to modernize their on-premise video conferencing technology to accommodate hybrid work models, they are realizing that treating each site as an individual project and not a holistic program is causing issues. By first strategizing with a partner about the entirety of the AV program and building corporate standards, those organizations are able to speed up delivery, reduce cost, and improve consistency in the user experience and in the support models of those systems.

As organizations welcome employees back into the office, many are transitioning from traditional workplace designs to new concepts designed to foster cooperation and are developing insights into productivity. Level 3 Audiovisual, a leading AV systems integrator, is steering this transformative journey in collaboration with partners like Crestron, a global leader in workplace collaboration technology, providing AV solutions that help retain the advantages of remote and hybrid work while restoring productivity lost during the pandemic.

Businesses have struggled for years with the inability to easily identify and monitor the health and utilization of their audiovisual systems. Level 3 Audiovisual announces the launch of the private beta of its revolutionary CrossPoint® system, a game-changing solution to the enterprise challenge of scattered asset data.

Multiple recent studies show that the new model of audio-visual as a service (AVaaS) saves organizations up-front capital costs and staff time while ensuring users always have the latest technology. Level 3 Audiovisual, one of four firms worldwide to hold AV9000 Compliance across their whole enterprise, provides AVaaS to help businesses navigate economic uncertainty while maintaining their competitive advantage.

Level 3 Audiovisual has achieved AV9000 Compliance, making it one of only a few companies worldwide to achieve the highly sought-after designation, highlighting its quality assurance processes for full design, implementation and management of AV systems for enterprise businesses.