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A message from our leadership


We are firstly family members, spouses, parents, friends, and humans. Secondly, we are passionate professionals united through common cause. We believe the greatest way to serve our teammates, our customers, and our industry is to relentlessly pursue the art of the Great Experience.

Creating a Great Experience is not easy to accomplish. In order to be great, an experience must go beyond simply providing value by accomplishing an objective. It must also be engaging and meaningful. Additionally, experiences are complex by nature and often the sum of hundreds, thousands, and even millions of components. Each component matters and adds up to the whole, and thus no conversation, email, bolt or byte of code is exempt from the equation.

It is from this incredible complexity that our culture of quality is born. Quality is the natural fruit of a system of excellence & accountability; skills and expertise alone are not enough; rather quality demands that each of us exercise personal accountability, not just for our part, but for the experience as a whole. It is upon this culture of quality that our foundation is laid, and only through its relentless pursuit that we can hope to create a truly Great Experience.

When working through creating a Great Experience, challenge is the norm, and often "impossibilities" arise. Our approach is embodied in the words of Arthur C Clarke, who said, "The only way of discovering the limits of the possible is to venture a little way past them into the impossible." We thrive on opportunities to venture into the impossible, and embrace the chance to learn something new and push past our limits. Good should never be good enough.

Lastly, at the culmination of creating any experience, when we are reflecting on our accomplishments, our failures, and our learnings, we must remember that our strength lies not only within our ourselves, but in our communities; and that knowledge earned through hard work and tenacity must be shared with others in order to have a wider impact. That is why we have taken it as a calling to share our knowledge with our industry peers. Through partnerships with AVIXA, AQAV, and others, we strive to give back to our industry, with the hope that it will raise us all higher, bringing each of us closer to creating our own Great Experiences.

Thus, our culture is summarized in the Level 3 Creed: 

  • Our passion is to create Great Experiences for our customers, our teammates, and our peers.
  • In pursuit of that, we tenaciously focus on a culture of quality by encouraging both excellence & accountability.
  • When faced with a challenge, we grit our teeth and push past our limits, breaking through to new realms of possibility and understanding.
  • In turn this new understanding must be shared with our peers across the industry. Only then can its impact be felt more broadly.

We apply this methodology in many fields of systems integration. While our roots are in audio visual technologies, we have expanded our reach into intelligent spaces, IoT, and more, and we will continue to expand into the areas that best enable us to deliver greatness to our customers, while striving to raise our industry ever higher.

If this resonates with you, we'd love to partner and discuss how we can create a Great Experience together.

We're excited to meet you!

Jeremy's Signature

JEREMY ELSESSER

President & CEO
Brad's Signature

BRAD PETERSON

Founder, Chairman

Our Values

Improve every day
Improve every day
Do whatever it takes
Do whatever it takes
Take Ownership
Take Ownership
Slow down to speed up
Slow down to speed up
Learn, share, repeat
Learn, share, repeat
Elevate others
Elevate others
Above all, build trust
Above all, build trust

Affiliations

Working with associations across the globe to support our enduring goal of improving the customer experience, and to support our ongoing mission of improving the industry.
AVIXA logo
AQAV Logo
AIA Logo
PSNI Logo
QASQ Logo
AV User Group Logo

Awards


Top 50 Systems Integrator
Top 50 Systems Integrator
2022
Best Healthcare Project
Best Healthcare
Project
2020
#2125 Fastest Growing Private Companies
#2125 Fastest Growing Private Companies
2019
Best Places to Work in AV
Best Places to Work in AV
2018
18 Fastest Growing AV Integrators
18 Fastest Growing AV Integrators
2018

Certifications

We are dedicated to the highest professional standards to ensure our team is trained and certified by the best.
CQD Web 72 RGB
CQT Print 300 CMYK
Cts D Logo
Cts I Logofix
Cts Logofix
Global Certified
OSHA 10 Hr Logo
OSHA 30 Hr Logo
Pmi Logo Og Share Copy

Partners

Our strong partnerships with industry leading technology providers support your business strategies across the globe.
Zoom logo
Samsung Logo
Crestron
Crestron
Crestron

GIVING BACK

Serving others is our way of giving back for the blessings we receive as a company.

We believe strongly in donating locally in Phoenix, AZ and surrounding areas, but also to national and global charities as well. Whether it’s giving back through our time, monetary donations, food, clothing or toy drives, we take great passion in helping lift the communities around us. Our involvement spans across several organizations, including: Feed My Starving Children, United Food Bank, Winged Hope, St. Vincent’s, H.E.L.P. (Homeless Engagement Lift Partnership), Child Crisis of Arizona, and many more.

Level 3 AV Philanthropy 1
Level 3 AV Philanthropy 2
Level 3 AV Philanthropy 3
Level 3 AV Philanthropy 4
Level 3 AV Philanthropy 5

Looking to join our team?

Our company welcomes those who are passionate about helping others with their audiovisual needs. We’re looking for dedicated team members who know that the key to success is to never stop learning. We’re a huge advocate of training and continuing education. Our company supports all efforts that help our team members be the best they can be!
Call Us: 1.877.777.5328
Email: Info@L3AV.com
Fax: 480.892.5295
Tech Support: 480.690.4496
Call Us: 1.877.777.5328
Email: Info@L3AV.com
Fax: 480.892.5295
Tech Support: 480.690.4496

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