Education and Training

We are dedicated to elevating the industry and improving how AV is delivered to end-users. Education and training are in our DNA. We believe in sharing the knowledge we’ve gained with our AV clients and peers through our educational offerings.

We offer audiovisual training from several industry associations, including CTS classes from AVIXA and CQD and CQT classes from AQAV. We also offer an array of custom training programs all focused on improving the effectiveness of your AV support team.

Our Team of Educators

We believe in the power of education. We are fortunate to have AVIXA senior faculty instructors as well as AQAV instructors on staff. Two of our instructors have also received InfoComm/AVIXA Educator of the Year Awards. When we say we take AV education seriously, we mean it. Get to know some of our educators!
  • Jeremy Elsesser
    Jeremy

    Jeremy Elsesser

    President & CEO
    ★ Avixa 2019 Educator of the Year ★

    Jeremy has been delivering quality-integrated media technology solutions for more than 20 years. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients. Learn more about Jeremy.

    CTS-D, CTS-I, CQD, CQT

  • James Maltese
    Jeremy

    James Maltese

    VP of Quality Standards
    ★ Avixa 2017 Educator of the Year ★

    Jim has commissioned thousands of AV systems globally, ranging from small conference rooms to some of the most complex and expensive installations in the world. He strives to continually improve the awareness of the AV industry by others in the construction community. Learn more about James.

    CTS-D, CTS-I, CQD, CQT

  • Fred Loucks
    Jeremy

    Fred Loucks

    Chief Technology Officer
     

    Frederick has over 7 years of AVIX industry experience from solution architecture & engineering, systems administration, service management, and more. Often innovating on the bleeding edge of industry, Frederick has a unique perspective on AVIX technology and its role in the Future of Work.

    CTS-D

  • Jeff Bethke
    Jeremy

    Jeff Bethke

    Chief Business Officer
     

    Jeff started his career 16 years ago and has worked on both sides of the systems integrator and manufacturer relationship. He has held roles as a technician, project manager, field engineer, design engineer, and now manages a group of design engineers and software programmers at Level 3.

    CTS-D, CTS-I, CQD, CQT

  • Jeremy Elsesser
    Jeremy

    Jeremy Elsesser

    President & CEO
    ★ Avixa 2019 Educator of the Year ★

    Jeremy has been delivering quality-integrated media technology solutions for more than 20 years. He has worked on a broad range of project types including broadcast, production, and communications for higher education, corporate, healthcare, and hospitality clients. Learn more about Jeremy.

    CTS-D, CTS-I, CQD, CQT

  • James Maltese
    Jeremy

    James Maltese

    VP of Quality Standards
    ★ Avixa 2017 Educator of the Year ★

    Jim has commissioned thousands of AV systems globally, ranging from small conference rooms to some of the most complex and expensive installations in the world. He strives to continually improve the awareness of the AV industry by others in the construction community. Learn more about James.

    CTS-D, CTS-I, CQD, CQT

  • Fred Loucks
    Jeremy

    Fred Loucks

    Chief Technology Officer
     

    Frederick has over 7 years of AVIX industry experience from solution architecture & engineering, systems administration, service management, and more. Often innovating on the bleeding edge of industry, Frederick has a unique perspective on AVIX technology and its role in the Future of Work.

    CTS-D

  • Jeff Bethke
    Jeremy

    Jeff Bethke

    Chief Business Officer
     

    Jeff started his career 16 years ago and has worked on both sides of the systems integrator and manufacturer relationship. He has held roles as a technician, project manager, field engineer, design engineer, and now manages a group of design engineers and software programmers at Level 3.

    CTS-D, CTS-I, CQD, CQT

JOHN DOE

Lead Programmer
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JOHN DOE

Lead Programmer
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JOHN DOE

Lead Programmer
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JOHN DOE

Lead Programmer
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

JOHN DOE

Lead Programmer
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

JOHN DOE

Lead Programmer
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

JOHN DOE

Lead Programmer
Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Webinars

If you want to learn about AV, you’ve come to the right place! We understand that it can be difficult to get away for multi-day courses, so, as thought-leaders in the AVIX industry, we are offering monthly, hour-long webinars on current, exciting topics. These topics have been requested by technology managers to make managing their AV assets, as well as interfacing with AV service providers, as easy as possible.

3rd Party Testing & Verification: It Comes Down to Trust

Training Events Webinars

In this webinar the Level 3 AV crew explores quality management concepts and techniques, as well as, the most effective way to apply them to your AV program. Topics include: What does AV9000 quality m
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Program Management: A Single Source of Truth

Training Events Webinars

In this webinar the Level 3 AV crew explores how Program Management is reshaping how technology lifecycles are organized. Topics include: Strategic PlanningMetrics and ReportingRisk MitigationEfficien
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Level-Up: The Next Generation of AV Technology Management

Training Events Webinars

In this webinar the Level 3 AV crew explores the current challenges facing AVIX technology managers, and reviews how our proven technology management framework can resolve those issues and take your A
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Future = Flexible: The Future of Work and its Impact on Meeting Rooms & Shared Workspaces

Training Events Webinars

Topics include: Impacts of flexible work on the meeting room experienceDesign considerations and opportunitiesTrends and novel solutionsFuture = Flexible Moderated by: Fred Loucks - Director of Techno
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3rd Party Testing & Verification: It Comes Down to Trust
Program Management: A Single Source of Truth
Level-Up: The Next Generation of AV Technology Management
Future = Flexible: The Future of Work and its Impact on Meeting Rooms & Shared Workspaces
See All Webinars

AV Boot Camp

We offer multi-day, in-depth, in-person bootcamps to fully explore topics requested by technology managers. We have built our bootcamps around the topics that are currently challenging the people tasked with managing AV assets and offer an opportunity for them to collaborate with their peers as well as experts in the field. Participants will walk away armed with knowledge and take-home documentation to improve the way they manage AV technology.

AV Technology Management 101: We will explore the tasks required of technology managers and present tools to make this monumental undertaking easier and more effective.
  • Day 1:
    Evaluate and specify new technologies.
  • Day 2:
    Program management and quality assurance.
  • Day 3:
    System management and monitoring.
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INDUSTRY TRAINING

We offer training from industry associations, including CTS classes from AVIXA and CQD and CQT classes from AQAV. Our world-class instructors include two AVIXA Educators of the Year, AVIXA senior faculty instructors, and AQAV certified trainers. We can bring this industry training directly to your team, or you can send your team to our training facilities in Mesa, AZ. We offer flexibility with industry trainings, while still maintaining the same level of instruction you would find at AVIXA or AQAV events.
The CQT class focuses on the staging and commissioning checklists used to assure that systems are delivered on time, complete, and with little, if any, service issues.

Available Trainings
CQD focuses on verifying the designs are complete and will meet the user requirements before the systems get built. By having a design review process in place, we can catch issues before they become problems.

Available Trainings

Tailored End-User Operations & Maintenance Training

If users and operators are not comfortable with the installed technology, it cannot be considered a successfully integrated system. We are believers in assuring there are no obstacles to the use of the system. That is largely dependent on make sure the system owners have a team of certified, trained users of the systems. We leverage criteria-based training where most of the learning comes from hands-on exercising of the system. Using the systems becomes “easy”, which is exactly our goal.
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Custom Team Augmentation & Improvement Training

Sometimes an organization requires a custom blend of device-level training with pieces of industry training mixed in. Our experienced team of AV educators can create curricula customized to meet your exact training needs. Maybe you don’t require a full AQAV certification, but you still want your team to gain experience using AV testing equipment on your own systems. Maybe you want to find out more about SIMSTATION deployments. Maybe you just want a class on reading AV drawings. We can assist you with these customized training programs from some of the best instructors in the industry.
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Upcoming Events

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Events By Type

Boot Camps
AQAV/AV9000 Training
Webinars
AVIXA Training
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13 October 2022
October 13-14, 2022: AQAV/AV9000 CQD Class Part 2
October 13-14, 2022: AQAV/AV9000 CQD Class Part 2
Training Events
AQAV/AV9000 Training
CQD Training
The CQD course is best suited for tech managers, engineers, sales personnel, project managers, consultants and anyone involved in selling and designing AV systems. It contains: basic knowledge and skills for monitoring and measuring quality while the...
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20 July 2022
July 20, 2022 - AQAV/AV9000 CQT Class Part 3
July 20, 2022 - AQAV/AV9000 CQT Class Part 3
Training Events
CQT Training
The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems. It contains: basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, S...
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14 July 2022
July 14-15, 2022 - AQAV/AV9000 CQT Class Part 2
July 14-15, 2022 - AQAV/AV9000 CQT Class Part 2
Training Events
AQAV/AV9000 Training
CQT Training
The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems. It contains: basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, S...
Read More
09 June 2022
INFOCOMM: Measuring Intelligibility with STIPA with Jeremy Elsesser and Jim Maltese
INFOCOMM: Measuring Intelligibility with STIPA with Jeremy Elsesser and Jim Maltese
Training Events
AVIXA Training
Thursday June 9th, 2022 11:30 am - 12:30 pm Audio is described in many different ways. It can be echo-y, or hollow, or thin, or “like a middle school gymnasium”. One thing is for sure, we know when it’s bad. If users can’t be understood, or if meetin...
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Call Us: 1.877.777.5328
Email:
Fax: 480.892.5295
Tech Support: 480.690.4496
Submit a Service Ticket
Call Us: 1.877.777.5328
Email:
Fax: 480.892.5295
Tech Support: 480.690.4496
Submit a Service Ticket

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