I love checklists. They are some of my favorite things. In fact, I start each day with a prioritized daily task list (which is basically a checklist of things I need to get done that day). When I take the scouts camping, I use a checklist to make sure I have everything I need. When I go to Costco? You guessed it. Checklists. When I get up to leave at a restaurant, mental checklist: wallet, phone, keys…good to go. When I want to make sure I delivered a quality AV system? Checklists out the wazoo! They make life so easy. Not only that, they make it possible to consistently deliver on experience.