Managed services are increasingly common in the business world. From payroll processing to outsourced IT support, companies are taking advantage of the expertise and efficiency of external organizations to provide essential services while focusing on building infrastructure that’s core to the business.

With today's rapid technological change, organizations are taking a closer look at technology investments and the support staff needed to deploy them. While many organizations have migrated to utilizing managed services for a wide range of IT technology needs, only recently have they looked at using a managed model for audio-visual and communication infrastructure like conference rooms, meeting spaces, digital signage, video walls, and other applications.

In this post, we want to explore three critical areas where AV infrastructure managed services companies can add value to a company, whether here in Phoenix, AZ, or globally. Keep reading below for more!

Good patient-provider communication is a core component of delivering high-quality patient care. But sometimes, training programs to improve medical students’ interpersonal communication skills aren’t effective. Facilities often use standardized patients — actors or other students engaging in role-playing as actual patients — for training purposes. However, med students may find it difficult to suspend disbelief or take a role-playing scenario seriously.

In recent years, business IT leaders in enterprise organizations have sought to increase agility, improve technology utilization, and access greater skillsets and specialized resources by outsourcing AV system project management, deployment, operation, and monitoring to highly skilled managed services providers.

Of course, one of the most challenging hurdles of transferring day-to-day AV operations and oversight to a third party is the perception of giving up control over vital technology assets. An ironclad contract that sets expectations, defines service levels, and outlines penalties for services unmet is a critical component of the partnership mentality that an IT managed services agreement relies on.

Imagine you’re chatting with a friend on Zoom video, and the call cuts out. That’s a shame, but there’s no real harm done — you can reschedule the video call or finish your conversation over text message. Now imagine you’re giving an important presentation in the boardroom with business partners from across the U.S. participating remotely...and the connection cuts out. The consequences are far more high-stakes in this situation.

By its very name, digital signage is something you instinctively know. The colossal marquee video walls in New York's Times Square with everything from headlines to video are digital signage. Starbucks has gone to digital menu boards at many locations, letting them easily promote different options appropriate to the time of day. But behind the scenes, the right systems, processes, and practices need to be in place for a successful digital signage implementation.

As an expert in all things AV in the commercial space, our team at Level 3 Audiovisual has years of experience with digital signage solutions, including video walls for mission-critical applications. Whether you are considering a video wall for a monitoring or educational solution or signage for wayfinding, we can help you navigate the options and design, build, install, and maintain the right solution. So, what are the things you need to know for your Phoenix, AZ digital signage project? Keep reading below!

Although the coronavirus pandemic is finally loosening its grip on the U.S., a number of the innovative tools, strategies, and practices we employed during pandemic times are here to stay. When the world was in lockdown for over a year, healthcare educators raced to find ways to deliver effective online learning to medical, nursing, and other healthcare students.

One solution that emerged and grew rapidly was online healthcare simulations. Like in-person medical simulations, online simulations provide healthcare students with an interactive, engaging environment to practice clinical and decision-making skills. Sophisticated, web-based platforms allow students to assess virtual patients and take actions like prescribing medications, ordering labs and imaging studies, and making care decisions.

Are you looking for ways to enhance your company's audiovisual capabilities? Have you heard about AV as a Service but aren't quite sure what it entails or how it can benefit your business?

In today's fast-paced and technology-driven world, having top-notch audiovisual (AV) systems is crucial for businesses to succeed. However, purchasing and maintaining AV equipment can be costly and time-consuming. This is where AV as a Service comes in.

AV as a Service (AVaaS) is a subscription-based model that allows companies to access and utilize state-of-the-art AV technology without the burden of ownership and maintenance. It offers a range of benefits and solutions that can significantly enhance your company's communication, collaboration, and overall productivity. If you're curious about AV as a Service and how it can transform your business, keep reading to discover its potential and advantages.

Meetings are a fact of life for the modern employee in today’s workforce. But having a meeting and having a productive meeting are two completely different concepts. A few years back, Harvard Business Review conducted a survey with 182 senior managers. Approximately 71% said that meetings are unproductive and inefficient, and 62% said that meetings miss opportunities to bring the team closer together. 

Meeting room design plays a significant role in facilitating productive meetings. Easy-to-use AV technologies foster better communications and more interactive collaboration while eliminating common meeting hiccups like bad audio and IT problems. And good AV design is more critical today than ever as meeting spaces shift to accommodate more video conferencing and remote collaboration.