Many companies have adopted a new breed of unified communications solutions like Slack, Microsoft Teams, Zoom, Google Workspace, and others. The reasons are straightforward – these platforms put all the necessary forms of collaboration and communication under one roof with excellent integration. Voice, messaging, videoconferencing, online meetings, document sharing, and mobile applications are all within a common interface with one login credential and strong administrative features for the organization.

Unified communications (UC) solutions make digital transformation possible in the workplace. At its core, UC requires cloud-hosted software that supports voice-over-IP telephony, audio and video conferencing, and messaging. More robust platforms like Microsoft Teams also support collaboration and information sharing tools like digital whiteboarding, file sharing, and co-authoring and editing. 

Cloud-based UC platforms make it possible for hybrid workforces to work anywhere, on any device they feel most comfortable using. And when digital communication and collaboration tools are integrated with office hardware, UC solutions create user-friendly, standardized meeting room experiences across all meeting spaces in an organization.