If InfoComm 2025 showed us anything, it's that the pro AV industry is evolving beyond cables, codecs, and control panels. Walking the show floor, it was easy to get pulled into a demo with surround sound, immersive lighting, and 20-foot video walls. And while the innovation was impressive (and sometimes downright dazzling), it reinforced a truth that leaders in higher ed, corporate, and government tech teams already feel:

Great AV isn’t just about hardware anymore. It’s about strategy.

Managed services are increasingly common in the business world. From payroll processing to outsourced IT support, companies are taking advantage of the expertise and efficiency of external organizations to provide essential services while focusing on building infrastructure that’s core to the business.

With today's rapid technological change, organizations are taking a closer look at technology investments and the support staff needed to deploy them. While many organizations have migrated to utilizing managed services for a wide range of IT technology needs, only recently have they looked at using a managed model for audio-visual and communication infrastructure like conference rooms, meeting spaces, digital signage, video walls, and other applications.

In this post, we want to explore three critical areas where AV infrastructure managed services companies can add value to a company, whether here in Phoenix, AZ, or globally. Keep reading below for more!