Yes, Even Hardware Can Be a Service
We’ve discussed the merits of managed services at length on these blog pages. The term SaaS (Software as a Service) is well understood in the IT lexicon and the technology world. Managed services are also starting to become well understood and, generally speaking, are all about delivering an outcome-based level of performance and service for a set monthly fee. So, what, then, is Hardware as a Service (HaaS), and how does it play into the world of managed services?
For the most part, HaaS is the same concept as any other managed service. We’re going to use a consumer example here, and while it may not correlate directly to the commercial audio-visual world, it is illustrative.
Volvo currently offers some unique leasing plans for some of its models. In fact, they don't call it a lease; they call it a subscription. Unlike common car leases, this one offers full maintenance (including tires), insurance, road hazard coverage, and almost everything you need to operate the vehicle but fuel. It doesn't even require a long-term commitment. It’s as close as you get in the auto world to the car as a service, where you get almost all the benefits of ownership without most of the downside.
HaaS for your Phoenix, AZ company can work in much the same way as Volvo’s subscription-based model, and then some. Let’s explore the HaaS model for AV and its benefits in more detail below.