Do you guys remember that Verizon guy? He’d walk around the US on his cell phone asking, “Can you hear me now? Good. *Take a few steps* Can you hear me now? Good!” His character’s name was literally “Test Man”. Paul Marcarelli was a phenom with that one character and that one line. He’s now worth over $10M and has not only worked for Verizon, but also for Old Navy, Merrill Lynch, Dasani, T-Mobile, and Heineken in a similar capacity. Clearly, he was on to something. The idea that a company would pay someone to walk around the nation and stop every few feet to make sure the performance was good struck a nerve with the public. That’s a company that cares about their users’ experiences, right? (Well, at least their marketing department painted a great picture.)

Hello, friends! Welcome to the Qualiverse where we talk about all things quality, especially as they pertain to AV. My name is Jim Maltese and I have spent most of my career bringing quality to the AV industry, either as a system commissioner or instructor for InfoComm/AVIXA and AQAV or as VP of Quality Standards at Level 3 Audiovisual.

Combining AV integration with AV system commissioning is as brilliant as combining peanut butter with jelly, and Level 3 Audiovisual can now provide this winning recipe to AV clients in the New York market. By acquiring Mineola, NY-based Audio Visual Resources (AVR), Level 3 AV is positioned to deliver high-quality design and integration of AV and IT systems that meet rigorous industry standards. Keep reading to learn more about this perfect partnership and what it could mean for your AV integration projects.

Mesa, Arizona - June 13th – AQAV announced today it will be naming Level 3 Audiovisual as an approved training center for AV9000 CQT classes on the West coast of the U.S.

“It has been my ambition to bring basic Quality Management Principles to the Audiovisual Technology industry, as other industries have done, primarily for the benefit of the consumer, and therefore for the benefit of all who manage, procure, manufacture, design, install, program, and service that industry”, said Mario Maltese, Executive Director for The Association for Quality in Audio Visual Technology, Inc. (AQAV).