October 13-14, 2022: AQAV/AV9000 CQD Class Part 2

The CQD course is best suited for tech managers, engineers, sales personnel, project managers, consultants and anyone involved in selling and designing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Contract Review, Design Review, Engineering Review Milestones)

  • EDID plan segment

  • basic understanding of quality principles and preparing an AV audit.

Continue reading

July 20, 2022 - AQAV/AV9000 CQT Class Part 3

The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, Staging, Commissioning, and Acceptance Milestones)

  • basic understanding of quality principles and preparing an AV audit. 

  • checklists and test instrumentation on a system and ability verify the conformance of an AV system in product, practices, and performance.

Continue reading

July 14-15, 2022 - AQAV/AV9000 CQT Class Part 2

The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, Staging, Commissioning, and Acceptance Milestones)

  • basic understanding of quality principles and preparing an AV audit. 

  • checklists and test instrumentation on a system and ability verify the conformance of an AV system in product, practices, and performance.

Continue reading

INFOCOMM: Measuring Intelligibility with STIPA with Jeremy Elsesser and Jim Maltese

Thursday June 9th, 2022 11:30 am - 12:30 pm

Audio is described in many different ways. It can be echo-y, or hollow, or thin, or “like a middle school gymnasium”. One thing is for sure, we know when it’s bad. If users can’t be understood, or if meetings can’t last more than 10 minutes without users getting fatigued attempting to translate the poor audio into something meaningful, we have an issue. There are many ways to assure system audio is designed and setup correctly, but how do you verify if the system is intelligible? Enter the STIPA intelligibility test.

In this session, we will put STIPA to the test. Not only will we discuss measuring intelligibility and how to perform STIPA testing, we’ll also put it to use. The local PA system will be measured to see how well it is distributing audio to the room. And for fun, we’ll also measure the effects of face masks on intelligibility, so see how these necessary precautions are affecting the way we communicate. Users will walk away with knowledge of measuring intelligibility, when and how to measure STIPA, what tolerances should be allowed in their systems, and some fun, anecdotal testing results about whether face masks affect the way we communicate.

View Session Here: https://www.infocommshow.org/infocomm-2022/measuring-intelligibility-with-stipa

INFOCOMM: Monitoring Meeting Rooms and the Journey Towards a Single Pane of Glass with Fred Loucks

Thursday June 9th, 2022 8:30 am - 9:30 am

Today’s AV Technology Managers are responsible for hundreds if not thousands of meeting spaces, and the biggest pain-point for most of them is this: their users know about meeting room issues before they do. They have no real way of knowing what is going on in their spaces. In addition, there are several other insufficiencies with the industry’s current offerings:
• Lack of multi-vendor support in a single platform, which creates silos.
• Limited to surface-level data collection, which restricts data mining and analysis.
• Lack of programmable collection methods, which gates enhanced collection.


In order to navigate these concerns and more, AV Technology Managers have to familiarize themselves with monitoring best practices, industry trends, and the current market of monitoring tools. It can be difficult to know where to start. In this session we’ll discuss each of these points, lay out a series of practical steps towards single panel of glass monitoring, explore benefits of centralized data collection, investigate why AV monitoring is so hard in the first place, and discuss what we can do as an industry to fix it.


And complete brochure description:

Have you ever been blindsided by a meeting room outage? Then this session is for you! Together we’ll explore the core issues and challenges in meeting room and AV monitoring at large, lay out the steps to success in implementing single pane of glass monitoring, discuss the benefits of centralized data collection, and dig into why AV monitoring is so hard in the first place.

View Session Here: https://www.infocommshow.org/infocomm-2022/monitoring-meeting-rooms-and-the-journey-towards-a-single-pane-of-glass

INFOCOMM: AV Analytics and What We Do With All This Data? With Jim Maltese

Wednesday June 8th, 2022 2:30 pm - 2:50 pm

Technology managers have vast amounts of data available to them, but very few are taking full advantage of it. Imagine being able to make informed decisions on room capacity, technology requirements, user experience, and other AV architecture criteria based on actual room usage data!

Users will walk away with real-world examples of how to collect critical room-usage data from their equipment and their users. We'll cover case studies on how this data changed the way technology managers interacted with their AV assets. We will also discuss how this data can be accessed and consumed easily through dashboarding and periodic room-usage reviews. AV Room Usage Data Analytics is a budding AV service being offered in the industry. This presentation will allow participants to tap this easily accessible information in their current AV deployments and dramatically increase their knowledge about how users are interfacing with their AV systems.

View Session Here: https://www.infocommshow.org/speakers/james-maltese

INFOCOMM: Creating a Consistent User Experience at Scale with Jim Maltese

Tuesday, June 7th, 2022 10:30 am - 11:30 am

AV is hard, but it doesn’t need to be nearly as hard as people are making it out to be. There are certain steps that can be taken to assure consistency across a global AV program, even with several different architects and integrators as stakeholders. In this presentation, we will discuss this recipe for AV success.


It all starts with having a centralized AV program team steering the ship. A catalog of standard systems that satisfies 95% of users’ needs streamlines the offerings and required estimating phase. Requiring a documented quality management process assures that the end results are the same around the globe, and as a bonus, supporting a finite number of system types makes living with these systems a breeze. We will explore each step and participants will leave with (hopefully) a new perspective on how they can tackle and manage their AV assets globally without all the constant fire drills.

View Session Here: https://www.infocommshow.org/speakers/james-maltese

CTS-D Prep with Jim Maltese

Saturday June 4th - Monday June 6th 8:00 am - 5:00 pm

CTS-D Prep can help ease your nerves and boost your confidence before you take the Certified Technology Specialist-Design (CTS-D) exam. Through this course, you will home in on the specific areas where you need to focus your study time.

Who Should Take This Course: CTS-D exam candidates who have mastered the competencies taught in the prerequisite Design courses. The eligibility requirements for the CTS-D exam include a current CTS credential and two years' experience with AV design. Also, upon reviewing the CTS-D exam content outline, students may determine that they require in-depth instruction in some areas. Candidates should review the CTS-D Candidate Handbook for a complete list of eligibility requirements for the CTS-D exam before enrolling in this course.

Prerequisites: It is strongly recommended that students take Design 1, 2 and 3, or be experienced designers. CTS-D Prep is intended as a final review of the material covered in these courses before the exam.

Course Features:

• Explore the CTS-D exam format.

• Learn test-taking strategies, processes and what to expect the day of the exam.

• Review design terminology and AV design math skills.

• Study the processes associated with designing an AV environment and infrastructure.

• Identify CTS-D exam study needs with drills and exercises including concepts, math formulas, vocabulary, and diagrams.

Important Notes: Completion of this program in no way guarantees participants will pass the CTS-D exam, nor will this program cover all the topics listed in the exam content outline. The CTS-D exam must be applied for, paid for, and then scheduled separately with a testing center.

Learn More: https://www.infocommshow.org/infocomm-2022/cts-d-prep?&sortby=title%20asc&categories=94BAB40F-FB3A-A9D8-838073223700CB4F&searchgroup=libraryentry-infocomm-2022

 

Networked AV Systems with Jeremy Elsesser

Saturday June 4th - Monday June 6th 8:00 am - 5:00 pm

This advanced, three-day course explores the impacts of audiovisual systems on networks. Gain an in-depth understanding of network architecture, components, protocols, security, and important considerations to implement AV over the network. 

Who Should Take This Course:  

  • CTS holders  
  • Integrators 
  • Design consultants 
  • AV and IT managers 
  • IT professionals who are responsible for designing, implementing, or maintaining networked AV systems 


Prerequisites:  
Students must have experience in network configuration and or have taken the Networking Technology course.  


Course Features:  

  • Discover client needs for networked systems, beginning with a robust introduction to IT networks and terminology. 
  • Intercept, filter, and read network conversations between AV and IT devices through interactive Wireshark network analyzer demos.  
  • Discuss streaming, digital signage, conferencing, security, service level agreements, remote monitoring and management, and other software applications.  
  • Specify devices for enterprise networks while navigating conflicts between network policies and customer demands.  
  • Learn how to agree upon, document and stick to shared expectations for networked systems with allied IT trades.

Learn more: https://www.infocommshow.org/infocomm-2022/networked-av-systems?&sortby=title%20asc&categories=94BAB40F-FB3A-A9D8-838073223700CB4F&searchgroup=libraryentry-infocomm-2022

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April 11-12, 2022: AQAV/AV9000 CQD Class Part 2

The CQD course is best suited for tech managers, engineers, sales personnel, project managers, consultants and anyone involved in selling and designing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Contract Review, Design Review, Engineering Review Milestones)

  • EDID plan segment

  • basic understanding of quality principles and preparing an AV audit.

Continue reading

March 3, 2022 - AQAV/AV9000 CQT Class Part 3

The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, Staging, Commissioning, and Acceptance Milestones)

  • basic understanding of quality principles and preparing an AV audit. 

  • checklists and test instrumentation on a system and ability verify the conformance of an AV system in product, practices, and performance.

Continue reading

February 24-25, 2022 - AQAV/AV9000 CQT Class Part 2

The CQT course is best suited for tech managers, Project Managers, and anyone involved in installing AV systems.

It contains:

  • basic knowledge and skills for monitoring and measuring quality while the AV system is designed and developed (Site Ready, Staging, Commissioning, and Acceptance Milestones)

  • basic understanding of quality principles and preparing an AV audit. 

  • checklists and test instrumentation on a system and ability verify the conformance of an AV system in product, practices, and performance.

Continue reading
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