CrossPoint solves this problem by providing a comprehensive inventory management system that tracks room details, upgrade history, and asset information in a centralized platform.

With CrossPoint's real-time monitoring capabilities, you can proactively detect issues and ensure the functionality of your rooms, eliminating the need for reactive troubleshooting.

CrossPoint offers room relocation guidance, enabling you to swiftly and efficiently redirect users to alternative spaces when issues arise, minimizing disruptions.

CrossPoint provides intelligent alert management, allowing you to prioritize alerts based on their impact on the space's service level agreement (SLA) and downtime budget, ensuring efficient resolution of critical issues.

CrossPoint addresses security concerns by implementing robust security measures, building trust in the AV team's ability to handle on-premise devices securely and efficiently.

CrossPoint offers precise device mapping, providing clear guidance to repair personnel to locate and address issues accurately within specific spaces.

CrossPoint serves as a centralized repository for project documentation, code, configuration files, images, test reports, and other relevant resources, making it easy to access and retrieve essential information.

CrossPoint maintains a detailed record of integrator activities, documenting which integrator worked on specific spaces and the corresponding timeline.

CrossPoint enables you to provide uptime agreements for spaces by effectively monitoring their performance, optimizing maintenance, and minimizing downtime.

With CrossPoint's comprehensive utilization tracking and analytics capabilities, you can gain insights into the usage and technology stack of your spaces, allowing for informed decision-making and resource allocation.

CrossPoint streamlines firmware management by identifying outdated and vulnerable devices, prioritizing firmware upgrades, and simplifying the overall upgrade process.

CrossPoint facilitates the capture of up-to-date survey information for spaces through features like room sweeps, media integration, and form submissions, ensuring accurate and current data.

CrossPoint provides visibility into ongoing projects, allowing you to track which spaces are being upgraded or built, along with their respective statuses.

CrossPoint's ticket management system enables you to track and monitor open tickets for current issues, ensuring effective resolution and accountability.

CrossPoint includes warranty tracking functionality, allowing you to monitor and stay informed about the expiration dates of device warranties, ensuring timely maintenance and support.

CrossPoint consolidates meeting room data from various sources into a unified platform, ensuring accuracy and eliminating data silos.