Solutions

Hospitality

First impressions are everything and technology is a means to impress. We believe that AV plays a pivotal role in creating an exceptional guest experience. Seamlessly blending AV technology throughout your environment gives you the ability to create the unique atmosphere that will set you apart. From the lobby to the hotel meeting room, the restaurant to the terrace, let us help you create an inspiring atmosphere your staff can easily operate.

Meeting Rooms

The meeting room is a valuable resource and critical to your business clientele. Ensuring your spaces are equipped to properly meet today’s technology demands will make sure your meeting rooms are a profit center.

Highlights

Enable your guests and their team both local and remote to gather.
Ensure local and remote participants can see and hear, as well as be seen and heard themselves.
Ensure flexible arrangements and layouts

Report data regarding room utilization and technology health.

Enable quick access to quick-reference materials and helpdesk services.

System health monitoring, proactive support, and white-glove Managed Support Services.

Meeting Spaces
  • Ballrooms

    The ballroom is the most versatile of all meeting rooms requiring flexible arrangements and technology setups. Often with combinable air walls, these spaces require strategic connectivity to enable the range of potential hosted events.

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    Headcount
    100-500 in-room participants with limited remote participants
    Display
    Focal point of room, large enough to easily be seen by all and support special events
    Audio
    An intelligible, evenly distributed audio system is a must.
    Media
    Presentation materials, but with an emphasis on audio. 
    Work-Stream
    Large group and special events with guest speakers, recording and streaming are likely
    Time
    Scheduled for half-day to multi-day events
    Help
    Monitored and proactively supported, most events may be operator-led with white-glove service
  • Board Rooms

    Often luxurious, the executive boardroom is focused on creating a no-compromise experience for your guests leadership. These rooms should offer dynamic space capable of hosting a variety of occasions including board meetings, executive presentations, or social events.

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    Headcount
    8-20 in-room participants with 1+ remote participants
    Arrangement
    Columnar or "u" shape arrangement
    Display
    Large front-wall display with on-table or side-wall reinforcement content displays 
    Camera View
    Multiple on-table or side-wall cameras with audio-triggered presets for perfectly framing the currently active seat
    Media
    Focus on shared content and seamless conversation
    Work-Stream
    Encourages serial work over parallel work
    Time
    Scheduled 1 hour to all-day meetings
    Help
    Monitored, proactively supported, with white-glove standby service and in-room user help point.
  • Conference Rooms

    The flexible meeting space, these rooms should focus on creating an equitable and productive environment for both local guests and remote attendees.

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    Headcount
    4-10 in-room participants with 4+ remote participants
    Arrangement
    Immersive open table arrangement enabling excellent display visibility  
    Display
    1-3 front-wall displays for a mix of content and remote participant video streams
    Camera View
    Front-wall camera with intelligent framing of in-room participants  
    Media
    Focus on shared content and video
    Work-Stream
    Encourages serial work over parallel work
    Time
    Scheduled 30-120 minute meetings
    Help
    Monitored and proactively supported, with in-room user help point.
  • Huddle Rooms

    This contemporary room-type’s focus is on providing a flexible touch-down point for guests looking for a quick check-in.

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    Headcount
    2-10 in-room participants with limited or no remote participants
    Arrangement
    Round / columnar table allowing with standing chairs, also works in open spaces
    Display
    Optional end-of-table / front-wall display for remote participant video feeds or content
    Camera View
    Center-table camera with panoramic view of local participants
    Media
    Focus on conversation over shared content
    Work-Stream
    Encourage quick updates and scum-like sessions
    Time
    Scheduled or unscheduled 5-30 minute meetings
    Help
    Monitored and proactively supported, with in-room user help point.
  • Conference Centers

    Today’s large meeting events demand more varied and flexible space and technology requirements. A combination of standard and large meeting spaces together can serve large single events with multiple sessions or several smaller events simultaneously.

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    Room Types
    Various room types according to business need. Heavy use of multi-purpose spaces. 
    Technologies
    Conferencing technology, digital signage, curved video walls, interactive exhibits, LED lighting, and more
    Engagement
    Customize digital signage displays with customer welcome messages
    Help
    In-room QR code placard for quick access to helpdesk and reference materials, as well as dedicated conference center support staff.

Public Spaces

Gathering guests together is primal to any hospitality organization. Don’t miss out on an opportunity to wow your guests with incredible public experiences.

Highlights

Focused on providing experiences and services to guests
Create your unique ambiance and atmosphere
Well placed wayfinding provides timely direction and increases guest confidence
Intelligent audio systems that automatically adjust with environment changes
Centralized control allows you to manage your technology more efficiently

System health monitoring, proactive support, and white-glove Managed Support Services.

Meeting Spaces
  • Reception / Lobby

    The ultimate first impression deserves careful consideration. The lobby is often a multipurpose space that combines guest functions with social gathering. Serving as the central junction point for the facility, we love developing a dynamic and inviting environment to welcome your guests.

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    Inspiration
    nteractive exhibits using video walls, projection, touch displays, augmented reality, and highly customized atmosphere and environments
    Technologies
    Direct View Video walls and displays with state of the art media players, premium audio reinforcement, centralized control.
    Engagement
    Customize lobby digital signage displays with customer welcome messages
    Security
    Protect your brand and reputation by securing signage content and players from outside tampering
    Management
    Centralized administration of all signage content with local customizations where appropriate
    Help
    Call, chat, or email support for content creators and sysadmins
  • Common Circulation

    All areas have valuable space that could bring attention to your brand and enhance the customer experience. From lobbies and elevators to stairways and halls, continue your message and make an impact.

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    Inspiration
    Seamless blend of technology and environment
    Technologies
    Environment audio, integrated digital displays
    Engagement
    Customize digital signage displays with facility and event messaging
    Help
    Monitored and proactively supported with call, chat, or email support for staff and operators.

Digital Signage

Deliver your message in a clear and captivating way. Improve your guest’s experience by keeping them involved and up to date.

Highlights

Includes video walls, digital signs, IPTV, room scheduling, and more
Enhance guest confidence with well-placed digital information
Enable a virtual concierge and expand your high touch guest services
Engage your guests with interactive experiences

System health monitoring, proactive support, and white-glove Managed Support Services.

Meeting Spaces
  • Video Walls

    Nothing creates an impact like a seamless video wall with incredible content. Ultimately flexible in shape, size, and orientation, video walls help make your bold statement and deliver an incredible visual experience.

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    Technology
    Any combination of traditional LCD or modern direct view LED walls, in any orientation or environment, paired with state-of-the-art media players
    Security
    Protect your brand and reputation by securing signage content and players from outside tampering
    Management
    Centralized administration of all signage content with local customizations where appropriate
    Help
    Call, chat, or email support for content creators and sysadmins
  • Facilities Messaging

    Share weather, news and the latest happenings around town. Pique your guests' interest in other venues, like business centers, restaurants and bars, or a concierge service.

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    Technology
    Streaming technologies with web apps and signage players
    Security
    TLS secured media streams with role-based access control ensures your message only goes where it’s supposed to
    Management
    No more “sneaker net”. Take control of your messaging anywhere in the world from one web portal.
    Help
    Call, chat, or email support for content creators and sysadmins
  • Room Scheduling

    Simplify room booking and give total visibility of your meeting rooms to you and your guests. Utilize outside the room panels to indicate room schedules and availability.

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    Technology
    Wall-mounted touch panels, LED indicators, mobile apps, and desktop clients, all integrated with your hospitality email/calendar platform
    Security
    Limit meeting space scheduling permissions to ensure rooms are only booked by those with authorization.
    Management
    Centrally manage your scheduling solution from the cloud, and limit management of scheduling resources. Collect Data for better decision making on room consumption.
    Help
    Call, chat, or email support for content creators and sysadmins

Managed Services

Partner with us to compliment your existing AV program. Whatever service you need, we work with you to customize the fit to your organization and business cases.

Highlights

Highly customizable

Staffed by AV professionals

Bound by industry-leading service-level agreements

Meeting Spaces
  • Remote Helpdesk

    When AV technology goes wrong, it typically comes with disruption, embarrassment, and ultimately some financial loss to the company. Let our team be your first line of defense. Users and AV/IT staff alike can contact our Helpdesk and get their issue resolved fast, so they can stop worrying about the technology, and focus instead on moving the business’s objectives forward.

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    Objective
    Reduce and eliminate expensive user disruptions due to AV technology issues
    Enablers
    In-room scannable QR codes for quick access to help resources and support contacts, plus zero trust connectivity for remote troubleshooting…no VPN required!
    Differentiators
    Zero trust access, self-help resources, and amazing support engineers
    Customizations
    Modify SLAs, get connectivity audit reports, and implement claw-back policies 
  • Proactive Monitoring

    Take the offensive against AV outages & conference room disruptions. Our proactive monitoring service constantly collects health metrics from your systems. In the event of an issue, the technical stakeholders for the system can be notified immediately, allowing them an opportunity to resolve the issue before users and the business at large are impacted.

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    Objective
    Reduce and eliminate expensive user disruptions due to AV technology issues
    Enablers
    Powerful and flexible IoT data service, integrated notification systems, and chainable actions for automatic remediation and logging
    Differentiators
    Manufacturer agnostic monitoring solution that works with any device, plus in-house monitoring driver development and onboarding
    Customizations
    Any device or system, customizable network topologies, pair with Helpdesk and other services, or use us to bring your AV devices into your IT standard monitoring platform  
  • Program Management

    Take control of your regional and global AV deployment strategy with a single hand-to-shake. Our unique and powerful service provides ultimate visibility and accountability into the global project deployment process and enables you to reach even greater speed and quality benchmarks. The best part: no RFPs needed.

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    Objective
    Deploy at scale without sacrificing quality. Control costs without RFPs or low-bid scenarios. Build trust with your partners and empower your deployment no matter the size. 
    Enablers
    Clearly defined AV solution standards, rapid budgeting tools, powerful system documentation, and a global accountability network of amazing integrators
    Differentiators
    Proven success in global deployment strategy and AV reference architecture, great integrator partnerships at home and abroad, and a foundation of quality through AQAV’s AV9000 standard
    Customizations
    Dedicated or pooled resources, consulting on internal AV program strategy & staffing, or provide only a subset of services where your organization needs them most

Get Started Today

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Call Us: 480.892.1071
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Fax: 480.892.5295
Tech Support: 480.690.4496

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